Website usage terms and conditions of use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Carparts.mu’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Carparts.mu’ or ‘us’ or ‘we’ refers to the operator of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences. Cookies help us understand how this website is being used, let you navigate between pages efficiently, remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of Mauritius.

 

1. Terms and conditions of sale, delivery, and payment

Vendor and contracting partner

Your contracting partner for all orders made through our website is

Car Parts Online Ltd

C22193189 | VAT 28100101

56 Avenue des Goyaviers, Sodnac, Quatre Bornes, 72238, Republic of Mauritius.

 

 

2.1. Registration is required in order to make purchases in the online shop. This can be done during the ordering process, but also independently of an order. 

2.2. Only individuals of legal age with the capacity to enter into contracts (but not, for example, families or couples), legal entities, and business partnerships may register. This requirement also applies to the placing of orders. If a company is registered as a customer, the individual performing the registration guarantees that they are authorised to represent the company.

2.3. When registering your account, you must provide your name, your invoice and delivery address, your phone number, and your email address and choose a password (hereinafter “login data”).

2.4. You submit a binding offer for the conclusion of the contract relating to the account registration by submitting the completed registration form. You will be shown a summary of the data you have entered before the final submission of the registration form. You can correct errors by navigating back to the previous page in the browser and changing your entries.

2.5. You guarantee that the information you have provided to us in the context of the registration is true and complete. If you provide incorrect or incomplete information, we are authorised to terminate and delete your account without observing a period of notice. You commit to communicating all future changes to the information provided in the context of your registration without prompting and without delay.

2.6. Under no circumstances are you authorised to disclose your login data or, in particular, your login password to third parties. In the event that a third party nevertheless obtains access to your account or there are other indications of abuse of your account, you must inform us immediately and change your login data.

 

3.1. Contracts for purchasing products are concluded as follows:

3.1.1. In order to commence the ordering process, you are required to first place the article you would like to purchase into the shopping basket by clicking the relevant button.

3.1.2. Before the order for the contents of the shopping basket is finally submitted, all the contents of the order are displayed once again. You can then change your order again. We save your orders after the contract is concluded but it is no longer possible for you to access them. Please check your order carefully before clicking on the "Complete order" button.

3.1.3. In the case of payment methods that are not associated with immediate payment on your part, you make a binding offer to conclude a purchase contract by clicking the "Confirm order" button in the shopping basket window screen. The placing of products in the online shop is not a binding offer to conclude a contract. We will confirm receipt of the order by email. The confirmation email does not yet mean that we have accepted your offer. The purchase contract is concluded only when shipment of the goods is confirmed. If you pay for the order placed by making an (electronic) bank transfer of the purchase price to our bank account, the email confirmation of the order is deemed to be our declaration of acceptance of the order upon receipt of funds.

3.2. You can print out your order data immediately after you submit your order. If you wish to inspect the documents concerning your order again, please contact us by email or telephone. We will be happy to send you a copy of these data.

3.3. We also reserve the right to cancel the contract if the goods are not available from a reliable, carefully-selected supplier for reasons for which we are not culpably responsible (reservation of self-delivery). In such cases, we will undertake to inform you immediately that the goods are not available and reimburse any payment made.

The risk of accidental destruction and deterioration of goods during delivery transfers to you as soon as the goods have been handed over to the person responsible for transporting them or when the goods have left our warehouses for shipping purposes. The earliest occurring event is the deciding event.

 

 

5.1. If you are in arrears with a payment, we reserve the right to invoice you for any necessary charges for any reminders we need to send unless you can prove to us that we have not incurred any costs for the reminders whatsoever or that these costs are considerably lower than the reminder costs we have claimed. Each reminder costs MUR 500. 

5.2. In cases where consumers are in arrears, we will also be entitled to claim interest of five (5) percentage points – and for business customers nine (9) percentage points – over the applicable base interest rate.

5.3. Claiming further damages due to arrears will not be ruled out by claiming reminder fees and/or interest receivable.

5.4. You may offset claims pending against us or assert right of retention only if your counterclaim is undisputed, if legally-recognised title exists or if the counterclaim is in a synallagmatic relationship to the claim in question.

 

 

6.1. The contract for account registration is concluded for an indefinite period.

6.2. You may terminate the contract for account registration at any time without notice.

6.3. We may duly terminate the contract for account registration with two weeks' notice.

6.4. The right to terminate the account with good reason remains unaffected. In particular, we may terminate the contract for account registration without notice if:
- you provide incorrect or incomplete details at registration
- you repeatedly breach other contractual obligations and continue to breach them in spite of being called upon by us to refrain from doing so;

6.5. If we have terminated the contract, you will not be entitled to create a new account again, including under another name or designation.

6.6. All notice of termination must be given in writing. Terminations by email are considered as being given in writing.

 

We wish to point out that, despite all due care, incorrect deliveries may occur in individual cases. Before installing a part you have bought, you are therefore obliged to check it visually by comparing it with the original part being replaced as to whether the part ordered is actually suitable for your car, for example whether drill-holes and connections match. If the part you have bought differs in dimensions, shape or material/s from the original part being replaced, please contact us for further clarification before the part you have bought is installed, adapted or modified, e.g. painted. Your warranty rights will not be affected by this provision.

 

If there is a separate manufacturer's guarantee to which you may have recourse along with the warranty, this will be shown in each product description. This guarantee applies only to the specific product and your claims will be based on the guarantee conditions of the manufacturer and addressed to this manufacturer only.